Telesales Parts Advisor

Telesales Parts Advisor

£27k basic with £32k OTE

Reading

Permanent/Full Time

Working Hours: Monday to Friday (8am – 5.30pm or 7am – 5pm) / 1 in 4 Saturdays (8.30am – 12.30pm) 

Benefits include: 33 days Annual Leave; Discounts of Vehicle Purchases; Birthday off; Workplace Pension Scheme

Our client, a dealership in the Reading area, is on the lookout to recruit an experienced Parts Advisor to join their busy team. If you are interested in finding out more – please contact us today!

Duties & Responsibilities of a Telesales Parts Advisor: 

• Establishing all customers’ needs for the correct required parts; diagnosing and recommending as appropriate.
• Dealing with all incoming enquiries from retail customers.
• Helping and assisting in all aspects of the warehouse.
• Selling parts to retail and wholesales customers.
• Delivering exceptional customer service to external and internal customers.
• Assisting in stock checks.
• Maintaining a strong working relationship with the manufacturer.
• Discussing relevant promotions and offers to customers.
• Receiving, recording and allocating parts and consumables from suppliers.

Your Background & Skill: 

• Proven experience as a Parts Advisor within the motor trade (2 years minimum).
• Experience of using Kerridge ADP Drive would be advantageous.  
• Excellent telephone manner/communication skills.
• Ability to work towards deadlines.
• Committed to delivering excellent customer service.
• Confident and professional.

For further details on this Parts Advisor role and other jobs in the motor trade, please submit your CV to Adam Curtis of ACS Automotive Recruitment Consultancy.