Service Manager - Toyota

We are looking for a driven and dedicated Service Manager to join our team in Ballymena.

Don’t wait around! If you are passionate about the automotive industry and have a drive for delivering exceptional service, we would love to hear from you.

Role info:

Service Manager
Ballymena
£35,000 Plus Bonus
Plus Complete Benefits Package Including Pension
Full Time - Permanent

Working with us:

We are a family business with our staff at the heart of everything we do. Our aim is to train, motivate and retain our staff and offer them a rewarding place to work.

Your work with Curtis happens in tandem with your Toyota Brand Training to make you the best you can be.

Our desire for continuous improvement is also reflected in our recent achievements as a business.

Curtis Toyota is proud to offer our local community a warm and professional welcome. At the start of 2023 we were recognised as being in the top 3 Toyota Dealerships for customer experience in the whole of the UK network. Our local community is everything to us and we support a number of local causes and charities.

The Service Manager role:

As a Service Manager, you will be instrumental in the smooth and efficient running of the Service Department, focusing on training, targets, and customer satisfaction.

You will ensure the highest standards are met and maintained by overseeing key functions, including:

+ Leading the service team
+ Managing the service department to ensure the achievement of KPIs
+ Monitoring staff training needs and ensuring training and development plans are in place
+ Providing advice and signing-off on key issues including warranty claims, processes and operations, local promotions, marketing activity, resource requirements and goodwill gestures
+ Working in collaboration with colleagues and other teams as a key member of the centre

Toyota is the highest ranked Automotive Brand in the world and spends more on R&D than any other company, leading the way in Hybrid engine technology and innovation. We are constantly evolving so there is always something new just around the corner!

About you:

+ Have centre and service department experience
+ Hold previous management experience and wish to build on this
+ Enjoy constantly meeting new people and building rapport and connections
+ Strong communication skills and enjoy presenting ideas to others
+ Passionate about the automotive industry and want to work in the world’s biggest manufacturer

What’s on Offer:

+ Competitive market salary
+ Paid time off
+ Performance bonuses
+ Retirement plan and/or pension
+ Employee development programmes
+ Employee discounts
+ Free parking

Ready to join the largest car company in the world?

Since Toyota's foundation, we have acted in accordance with our Guiding Principles to produce reliable vehicles and the sustainable development of society through ever-changing innovation and the provision of high-quality products and services.

Toyota will lead the future mobility society, enriching lives around the world with the safest and most responsible ways of moving people. Through our commitment to quality, ceaseless innovation, and respect for the planet, we strive to exceed expectations and be rewarded with a smile.

We will meet challenging goals by engaging the talent and passion of people who believe there is always a better way.

Sounds like a good fit? Apply here for a fast-track path to the Hiring Team.

Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you maybe contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.

If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR