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Service Advisor

Porsche Centre Preston
Preston, Lancashire, England
Full time
11 hours ago - Be the first to apply

Porsche Centre Preston has a rare opportunity for a Service Advisor to work for one of the world’s most iconic brands, based at their award-winning site on the Docklands.

The Role:

The successful applicant will have a passion for delivering the highest levels of customer service. Responsibilities will be to:

  • Provide customers with a welcoming and individual experience in a warm and professional manner
  • Build customer loyalty and satisfaction ensuring all requirements are met
  • Raise invoices and take payments
  • Taking all our customers through our Direct Dialog Bay (DDB) in order to highlight any additional work that may be required
  • Advising customers of their required Porsche service intervals and pricing

Skills & Experience:

Applicants must have proven experience in a similar role, as well as Service knowledge, together with:

  • Outstanding customer service skills
  • Strong administration skills
  • Ability to work under pressure
  • A professional and confident telephone manner
  • Quality awareness
  • Attention to detail
  • Full UK driving licence
  • Requirement to attend Porsche Training and become a Porsche Accredited Service Advisor within the required time frames as outlined by the manufacturer

Working hours are Monday to Friday 8.30am to 5.30pm, and Saturday 8.30am to 12.30pm on a rota basis.

The Benefits:

As you will be working within a highly successful and award-winning Porsche Centre, the position offers many benefits:

  • 25 days holiday (plus bank holidays) in a complete holiday year (January to December)
  • An additional day’s holiday in recognition of your birthday
  • Bowker Benefits Discount retail shopping platform
  • Preferential family rates at BMW, MINI and BMW Motorrad, through the group staff scheme
  • Company pension scheme
  • Death in Service policy at 1x basic salary
  • Work wear supplied
  • Childcare voucher scheme
  • Cycle to work scheme
  • Training, coaching and development funded
  • Incentives and rewards
  • Free tickets to local and national events
  • Staff social events
  • On site car parking

If you can demonstrate the required skills and enthusiasm, and share our passion for the Porsche brand, please apply with your CV and letter of application.

By applying for any of our vacancies, you are agreeing to our Privacy Notice, a copy of which can be found on our website (see footer section). Please note, only suitable applicants will be contacted for interview.

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