Service Advisor

Service Advisor - Southampton

Prestige Franchised Motor Dealership

New opportunity not to be missed!

Our client, one of the top motor trade employers in the country, is looking to recruit an experienced Service Advisor to join the team at one of their prestigious franchised dealerships

In return you will receive a competitive basic salary including an uncapped bonus plus excellent benefits!

Their passion to provide the highest quality of customer service is key in everything they do and now have an opportunity for a customer focused Service Advisor.

About the Role:

This role involves providing excellent customer service to all our customers through scheduling work on customer vehicles, providing accurate estimates for servicing, repairs and ensuring the customer is fully aware of likely timescales and costs.
You will also be encouraged to promote the sale of genuine parts and accessories whenever possible, acting on opportunities to sell additional products/services and market current promotions.
This is a full time role and typically you will be expected to work Monday to Friday and alternative Saturdays on a rota basis.

Our ideal Service Advisor:

Have at least 6 months experience in a similar role.
Be of smart appearance, confident, professional and an enthusiastic individual with a passion for delivering great customer service and a desire to exceed customer expectations.
Have the ability to build a long lasting relationship with our customers and have a good understanding of their needs in order to guide them towards the product/service.
Be able to work under your own initiative as well a part of a bigger team and co-ordinate workshop activity to deliver agreed work.

You must hold a full UK Driving Licence.

What they offer:

As well as a stable career, our client offers a competitive salary package subject to experience consisting of a basic salary and bonus to reward your performance, this can be increased as you progress your career.
Fantastic opportunities to further develop with the the company and brand by giving supported training and an environment where they encourage personal growth.
30 days of holiday (inclusive of bank holidays) which increases with service
Staff car scheme
Contributory workplace pension scheme
Along with many other company benefits

Working hours: 46.25 hour week
Monday to Friday: 8am to 6pm
Saturday mornings on a rota, traditionally 1 in 3 or 4.

Salary: £27,500 basic -uncapped OTE with some Advisors within the group earning in excess of £40,000.

Sound Interesting?

If you think you've got what it takes and would like to join a progressive motor group as a Service Advisor, then don't delay, apply now for more details

Who are you applying to?

The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant!

Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission