Service Advisor

Service Advisor 

Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast paced environment? Can you deliver world class customer service?

If the answer is yes to the above then we want to hear from you! Our Dealership in Stansted is looking to recruit a new Service Advisor.

About the position

Basic is £31,500+ Bonus (OTE is circa £40,000)

8am-6pm 1hr for Lunch Mon-Fri

1 in 5 Saturdays 8.30am-12.30am

The successful candidate for our Service Advisor position will have previous experience in a similar role and proven customer service skills.

You will be welcomed into a warm and friendly team and have the opportunity to work with an exciting product.  A large part of the Service Advisor position involves:

• Meeting and greeting customers in a friendly and courteous manner throughout the day.
• Booking vehicles into the technical workshop.
• Liaising with the technical workshop to keep track of the vehicles’ progress and ensuring the vehicle is ready at the promised time.
• Providing exceptional customer service, including establishing customers onward travel arrangements, updating customers whilst their car is in our workshop, handing over vehicles after service work and maintaining ongoing relationships with your customers.
• Maintaining thorough product knowledge and updating your knowledge through manufacturer led training.
• Adopting a sales approach regarding upsell.
• Maintaining good housekeeping standards and orderly administration of your work.

About our requirements

We expect you to demonstrate some skills that will prove very beneficial in the position, including:

• Customer awareness.
• Ability to work to deadlines and targets.
• Strong teamwork skills.
• Confident and professional communication skills.
• Full driving licence.

Apply for this Service Advisor position with an up to date CV or to find our more information please call Andy at Jago Consultants. Alternatively call today to find out more Vehicle Technician positions in your area.

Not the right position for you? please visit our website for full list of vacancies. Do you know someone who might be right for this position? Refer a friend or colleague, and earn yourself a referral fee. Please see our website for more details.