Refurbishment Manager

About the Role
 

Role: Refurbishment Manager 

Location and hours: Coalville Site based, Monday - Friday 8.00am – 5.00pm 

Band: Senior Expert  

Salary: Up to £55,000 + Plus benefits 

What you’ll be doing 

Joining vehicle solutions, Part of Motability Operations Limited, the UK’s largest vehicle leasing company. Due to growth and the opening of our new state of the art refurbishment centre we are seeking a people driven leader to manage the vehicle reconditioning workshop operation in Coalville, Leicestershire. Reporting into the Operations manager, the principal objective of this role is to ensure that vehicles are prepared in accordance with the required reconditioning standards. 

Managing the productivity and efficiency of the cosmetic and mechanical teams, cost control and consistent quality output are synonymous with this role whilst continuously driving for innovation. As part of the senior management team, this role is instrumental in supporting Vehicle Solutions in its objective to prepare for sale, 60K vehicles per year. 

 About you 

We are seeking a who is a dynamic leader with a proven track record of leading technical teams to success. Being passionate about driving innovation, fostering calibration and enhancing safety within the organisation. 

Having a strong focus on commercial success, tacking ownership of results and able to demonstrate a proactive structured approach to work by inspiring and empowering your teams, creating a positive and professional team culture where individuals feel supported and motivated to excel. 

Possessing excellent communication skills capable of explaining complex technical concepts to non-technical stakeholders. Thriving in the fast-paced world of vehicle refurbishment, you will be part of a dynamic team driving continues improvement to make significant impact on the success of vehicle solutions and the wider organisation.  

Minimum criteria 

You’ll need all of these. 

• Full Driving licence 
• Experience of managing people in a manufacturing or automotive environment 
• Experience of high-volume repair management and scheduling 
• Ability to provide business value and insight based on data and information 
• Excellent management skills, being comfortable in dealing with people of all levels of seniority 
• Experience of cosmetic or mechanical repairs in a manufacturing or automotive environment 

Who you’ll be working with 

You will be working with the vehicle solutions wider leadership team consisting of Site Operations, Technical training, Fleet operations, and inspection and quality managers. 

All of whom are striving to support you and each other with the aim of achieving our weekly, monthly and yearly objectives. 

Your teams will consist of Mechanical, smart repair, Paint less dent removal and cosmetic technicians. During this exciting time, you will be heavily involved in the production process flows, staff engagement, building and recruiting your team for future success.  

We’re Motability Operations 

About us

We’re the company behind the Motability Scheme. We exist to deliver smart, sustainable solutions that improve our customers’ mobility in a fast-changing world. We’re the UK’s largest car leasing company and we help over 750,000 people get on the road. 

We employ over 1800 people, across London, Bristol, Edinburgh, and Coalville. We know our people are key to our success, so we aim to create an environment that allows our employees to flourish. We look for highly motivated people with a combination of commercial sense and real enthusiasm to meet our customers' needs. 

What we do 

We lease a wide range of tailored mobility solutions to people who receive of one of the Government’s qualifying mobility allowances. Our customers choose a car, Wheelchair Accessible Vehicle (WAV), scooter or powered wheelchair that best suits their needs. We take care of their insurance, breakdown, servicing and more, as part of our worry-free package. 

At the end of the lease, our customers can exchange their vehicle for a brand-new model. Each year we sell and move around 200,000 cars. This makes us the largest supplier of single-source vehicles back into the used car market. 

The Scheme has been providing affordable, worry-free motoring for over 45 years. We pride ourselves on delivering outstanding customer service, with an independent customer satisfaction rating of 9.6 out of 10. 

How we work 

Visit our website to find out more. 

We do our best to accommodate part-time and flexible working requests, where possible, to build on our culture of trust, empowerment, and flexibility. 

Our beliefs and values 

We believe in building a diverse workforce, where our people are empowered to attend work as their true selves. We encourage people from all backgrounds to apply. 

We want to sustain a nurturing culture. And our people to be rewarded equally, regardless of race, national or ethnic origin, sexual orientation, age, disability, or gender. 

Our values are at the heart of everything we do: 

• We believe no one should be left behind - We find solutions 
• We believe we must take the lead - We drive change 
• We believe everything starts with the customer - We care 

What we can offer you 

Pay: competitive salary, with a yearly discretionary bonus, based on your performance 

Holiday: 28 days, and you can buy and sell days 

Pension: 15% non-contributory pension (9% during probation) 

Health and wellbeing: Private Medical Insurance cover available for all employees and free health screenings for over 50s. Life assurance at four times your basic salary, to give you a peace of mind. Free access to healthcare apps like Peppy, Unmind, and Aviva Digital GP. Mental Health Allies and an Employee Assistance Programme 

Development: A library of internal training on our myLearn platform 

Family friendly: We have competitive family leave policies 

Diversity and inclusion: We embrace the diversity of our people and empower them to come to work as their true selves. We want them to flourish and be rewarded equally. We have Employee Network Groups, and we pride ourselves on being inclusive and all our offices have first-rate disability access 

Helping our community: One volunteering day each year, and access to volunteering platform Neighbourly 

Schemes: Car Benefit Scheme for electric and hybrid cars. This means you can lease a brand-new electric or plug-in hybrid car, with insurance and more, for a fixed monthly amount. Cycle to Work Scheme. Employee Discount Scheme, to save money across lots of retailers 

Other, voluntary benefits: charitable giving, critical illness insurance, dental insurance, health and cancer screenings for you and your partner, discounted gym memberships and season ticket loans, free fresh fruit and snacks in the office