Aftersales Manager

Aftersales Manager

£35k basic DOE with £40k OTE + Car

Norwich

Permanent/Full Time

Working Hours: Monday to Friday (8am – 6pm) 

Every other Saturday (8am – 1pm)

Our client, located in Norwich is on the hunt for a skilled Aftersales Manager to join their team. If you’re in the Motor Trade and hold experience as an Aftersales Manager, we want to hear from you! Get in touch with us today to find out more about this fantastic opportunity!  

Duties & Responsibilities: 

• You will manage and control WIP, warranty and debtors as well as managing the parts support process and ensuring Aftersales franchise standards and manufacturer relationships are maintained.
• You will be responsible for a team of 6, and need to be a dynamic and hands-on individual. You must be able to command respect, trust and set the pace for the team, finding positive ways to achieve business results.
• You will be monitoring and controlling sales activity by reviewing performance with individuals and agreeing action required to improve sales.
• You will be able to demonstrate a progressive career to date and have a good understanding of departmental KPIs, modern motivational techniques and ideally have a strong technical background.

Your Background & Skill: 

• Proven experience as an Aftersales Manager or someone looking to step up who has strong experience and knowledge of the Service Reception, Workshop and Parts departments.  
• Excellent communication skills.
• Good at problem solving and identifying solutions for core issues, taking responsibility for your own decision and actions.
• Ability to manage a team and give instruction.

For further details on this role and other jobs in the motor trade, please submit your CV to Stacey Hunt of ACS Automotive Recruitment Consultancy.