Technical Trainer Job Description
Technical trainers are required to develop and deliver learning solutions for the sales staff, clients, and other teams. They have to make sure that the technical training they provide covers all the basic and additional aspects of the product and service quality. They have to mentor the coaches and local service managers to increase their productivity and refine the skills for creating delightful experiences for the customers. Gauging the performance of the sales and support teams and filling the gaps is also in the technical trainer job description. The trainers also need to review the existing training materials and improve/modify them for achieving better results.
Technical Trainer Job Responsibilities
The prime responsibilities of technical trainers include providing training support for ensuring customer-centric culture is promoted in which problem-solving and addressing their concerns is given prior importance. They are required to conduct classroom and virtual training sessions teaching the new and brilliant features of the vehicle so that the sales team knows how to pitch them astutely. The trainers have to maintain expert knowledge so that there is no confusion when delivering details about a product. They can be asked to conduct field engagement activities to boost the morale and motivation of teams, they have to share best practices with the technical and other staff.
Skills Required to Build a Technical Trainer Career
The position requires critical and creative thinking as being a trainer you have to come up with exciting methods and techniques to make training more interesting. Being proactive and good with time management skills will help you conduct the classroom sessions in an efficient manner. You need to have excellent communication skills for this role as interacting with people is the basic requirement. Professionalism and being good with presentation are also essential for the job along with the passion to know everything about vehicles. Searching for Instructor jobs in the automotive industry? Try InAutomotive for promising opportunities by top companies in the UK!
